How to Delete Your Account and Data on WavVis App

At WavVis, we prioritize your privacy and the security of your data. We understand that circumstances may change, and you might decide to delete your account. To make this process as straightforward as possible, we’ve provided a simple method to ensure your account and all associated data are removed promptly.

How to Request Account Deletion

If you wish to delete your account, please contact us directly. Here’s how you can do it:

  1. Email Us: Send an email to sport@wavvis.com with the subject line "Account Deletion Request". Please include the following information in your email:

    • Your full name

    • Your account username or email associated with the account

    • A brief statement confirming your request to delete your account and all associated data.

  2. Response Time: Once we receive your request, we will confirm the deletion of your account within 48 hours. This confirmation will be sent to the email address you used to contact us.

  3. Data Deletion: Upon deletion of your account, all data associated with it will be permanently removed from our systems. This includes any personal information, workout history, performance data, and preferences.

Why Contact Us Directly?

We believe in providing personalized customer service, and contacting us directly allows us to ensure that your request is handled securely and efficiently. It also allows us to address any concerns or questions you may have about the deletion process.

What Happens After Deletion?

  • No Access to Data: Once your account is deleted, you will no longer have access to any data stored in the app. This action is irreversible, meaning we will not be able to recover any data once it has been deleted.

  • Service Termination: Your account will be permanently closed, and you will no longer be able to use the services associated with it.

Need Assistance?

If you have any questions or need further assistance with the account deletion process, please don’t hesitate to reach out to us at sport@wavvis.com . We’re here to help!

Explanation for Users

Deleting your account at WavVis is a straightforward process designed to respect your privacy and control over your data. By contacting us directly, you ensure that your request is handled securely. We commit to processing your request within 48 hours, at which point your account and all associated data will be permanently deleted. This method is secure, efficient, and ensures that your privacy is fully protected.

If you have any further questions or concerns, feel free to contact us at any time. We’re dedicated to providing you with the best possible experience, whether you’re actively using our app or deciding to move on.